Refund Policy

We understand that plans can change, and we're committed to making the process as smooth as possible. This refund policy outlines the terms and conditions for cancellations, changes, and reimbursements related to our services, including retire abroad services, relocation support, travel insurance, work abroad programs, and digital nomad packages. Please review the details carefully to ensure clarity and confidence in your journey with Berlitravel™.

Once your visa application has been submitted to the embassy or consulate, it cannot be withdrawn or modified. As a result, we are unable to offer a refund for that service.

Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 30 days for processing and completion.

You have the right to cancel your requested service within five (5) business days from the date the service contract is signed, To initiate cancellation.

If you choose to cancel your visa application before it has been submitted to the relevant authorities, you may be eligible for a refund.

How to Cancel Your Service

To request a service cancellation, please follow these steps:

Fill the Cancellation Form - Access your client portal to Fill the official cancellation form
Complete the Form -Fill in all required details, including your personal information and the specific service you wish to cancel
Sign and Date the Form - Be sure to sign and date the form to confirm and authorize your cancellation request
Submit the Form - Send the completed and signed form to our support team and they will reach out within 12 hours.

Refund Policy

How to Cancel Your Service

Frequently Asked Questions